Our administrative department consists of a wide range of staff with different experiences whose motivation is to direct your queries as quickly and efficiently as possible so that you can return to your busy practice with the answers you need for your clients.
Head of Administration| Nicola Guerin
After graduating from University with a BA in Hospitality Management in 1998 Nicola moved to the USA where she worked as a manager for several large corporate organisations including Starbucks Coffee Company and more recently PetSmart. Her family returned to the UK in August 2013 when she quickly began her new journey with Finn Pathologists as Administration Manager.
We aim to answer all calls within 5 seconds and there are no complicated and confusing directories – a simple call and you are quickly through to real person. The admin department can help with locating Tests, Pricing, adding on new tests and much more– If the admin team cannot answer your query they will quickly direct your call to the appropriate department.
With the increasing use of immunotherapy the admin team is able to help you through the process of ordering vaccines – if you need additional help they can set you up an appointment in just a few minutes to speak with a skin specialist.
The administrative departments main goal is to direct your call to the solution.